Charlotte, NC – Parker Poe is pleased to announce that the firm has been named to BTI Consulting Group’s BTI Client Service A-Team 2017: Survey of Law Firm Client Service Performance for the second consecutive year. Clients recognize Parker Poe as an unparalleled leader in client service. This distinction is the only ranking for law firms based exclusively on direct and unprompted client feedback from corporate counsel, and is reserved for firms considered as unparalleled leaders in client service. Parker Poe has previously been recognized on this list in 2002, 2004 and from 2009-2014.
Boston-based BTI Consulting Group evaluates how clients perceive their counsel in 17 different areas that drive superior client relationships including, but not limited to, understanding client needs, commitment to help, legal skills, innovative approach and dealing with unexpected changes. The findings are based on more than 300 in-depth interviews between March and September with the top legal decision makers at companies in 15 industry sectors.
“Parker Poe has a strong reputation for its dedication to excellent client service and, in fact, we launched a formal internal program last year called “The Parker Poe Path,” which is focused exclusively on developing and sustaining superior relationships” said Kristen Leis, Chief Marketing and Business Development Officer. “We are honored that our clients and BTI Consulting have recognized our commitment.”
About Parker Poe
Parker Poe Adams & Bernstein LLP has approximately 200 lawyers in seven offices located in major markets across North Carolina, South Carolina, and Georgia. The firm provides legal counsel to large commercial and public organizations on litigation, corporate and regulatory matters.
Parker Poe is a member of TerraLex, one of the world’s leading international legal networks. With 155 member law firms and 19,000 attorneys in 100 countries, TerraLex members provide the legal resources and expertise needed to conduct seamless business worldwide.