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Maneuvering in Medicare's World

Cornwell Center, Charlotte, N.C.

    Speaking Engagements
  • October 2011

Presented by Rose Shattuck and Associates, LLC, Parker Poe and Palmetto GBA

Cornwell Center
2001 Selwyn Avenue
Charlotte, NC 28207
Tel: 704.927.0774

Includes Continental Breakfast, Break, and Instruction Materials
$99 (on or before October 11, 2011)
$119 (after October 11, 2011)

Beth Hedgepath
Rose Shattuck and Associates, LLC
3109 Poplarwood Court, Suite 301
Raleigh, NC  27604
Tel: 919.256.1675, ext. 242
Toll Free: 866.602.5893
Fax: 919.645.3146

Registration fees must be paid by all participants prior to the selected program(s) start time.

For more information on registering for this seminar, please click here.


How to Get Along with Medicare:

  • What does it mean to participate with Medicare?
  • Importance of knowing the rules and where to find them.
  • Importance of complete and accurate documentation.
  • Signatures & identification of the performing provider.
  • What is reasonable and medically necessary?
  • Do what the patient needs. Don't code to the level desired.
  • Proper use of NOS codes.
  • Use of "incident to" - pros & cons.
  • Do not "fragment" claims.
  • What is fraud & abuse?


Rose B. Shattuck, CPC, CHBME, PCS | Rose Shattuck and Associates, LLC
Rose Shattuck has more than 25 years of medical office operations experience. She holds the credentials of Certified Health Care Billing Management Executive with varied experience in medical billing and health care management issues, particularly revenue enhancement services and coding and compliance. Rose is a Certified Professional Coder with the AAPC. She serves on the North Carolina Medical Society Health Care Audit Resource Team and is a member of the North Carolina Institute of Medicine Health Care Fraud and Abuse Workgroup.
Boyd K. Honeycutt, MD, MBA, CPE, FACP, FACPE | Rose Shattuck and Associates, LLC
Dr. Boyd K. Honeycutt was the Carrier Medical Director for Cigna Medicare for North Carolina for over ten years. He also held the title of medical director in large group practices and practiced Internal Medicine in a variety of settings for over 30 years. Recently retired from Cigna Medicare, Dr. Honeycutt joined Rose Shattuck and Associates as a consultant in May 2011. His expertise will provide a physician’s perspective on the importance of coding and documentation, as well as teaching practices how to get along with Medicare. 

When Medicare Comes Knocking – How to Respond to a Medicare Audit or Investigation


Rick Glaser, Partner | Parker Poe Adams & Bernstein, LLP
Rick Glaser is a partner in the Charlotte office of Parker Poe. Rick focuses his practice in the areas of governmental investigations, internal investigations and white collar criminal defense. Prior to joining Parker Poe, Rick served as First Assistant and Executive Assistant United States Attorney for the Western District of North Carolina, responsible for oversight and operational review of the Civil, Administrative and Criminal Divisions of the District. Since joining Parker Poe to help create the Government Investigations & White Collar Defense team, Rick has been responsible for overseeing health care, antitrust, accounting and general fraud internal investigations, as well as representing individuals in major health care, antitrust, accounting, securities, and general fraud investigations.
Joy Hord, Partner | Parker Poe Adams & Bernstein, LLP
Joy Hord focuses her practice primarily on the resolution of legal, regulatory and business issues for entities involved in the health care industry. Joy has assisted clients in a broad variety of projects, including: audits conducted by recovery audit contractors and zone program integrity contractors; self-disclosure matters; Office of Civil Rights inquiries regarding HIPAA complaints; and corporate compliance plans, including Medicare compliance, for participants in the health care industry.

Key Initiatives and Updates to the Medicare Program for 2011

  • ANSI 5010
  • CMS Incentive Program Overview
  • Top Claim Denials
  • Top Provider Contact Center Inquiries


Makeba Jackson, Medicare Part B Senior Ombudsman, Jurisdiction 11 Provider Outreach & Education | Palmetto GBA
Makeba Jackson is a J11 Part B Senior Ombudsman in Provider Outreach and Education at Palmetto GBA.  Makeba has served as a Training Specialist in multiple Medicare lines of business including; claims, appeals, Medical review, Medicare Advantage plan and the beneficiary contact center.  Her passion for learning makes traveling through the Carolinas and Virginia to educate the Medicare community delightful. Makeba has a Bachelor of Arts in Mass Communications from of Saint Augustine's College located in Raleigh, NC.