In WRAL TechWire, Will Cannon and Tiffany Burba co-authored an article with Labcorp's Brandon George on how companies can navigate pain points in cloud agreements. 

"The demand for software as a service (SaaS) and other cloud solutions has spiked during the COVID-19 pandemic," they wrote. "A wider swath of businesses now rely on those technologies to help their remote or hybrid teams collaborate. That’s just the latest reason companies are partnering with cloud vendors on software and data storage, as these changes can also save costs, increase convenience, and align with industry standards."

"Amid the shift to the cloud, however, there can be pain points for both the technology companies providing the solutions and the businesses using them," they continued. "This is especially true when it comes to cybersecurity risks. Fortunately, companies can reduce this pain considerably by drafting a clear contract at the beginning of their business relationship. And while this may sound like a job just for lawyers, the best SaaS agreements come as the result of a successful collaboration between the lawyers drafting the contract, the business teams sponsoring the contract, and the IT teams operating the SaaS solution."

You can read the full article here: Your firm & the cloud: How to navigate pain points in contracts for service. 

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